MS
Mandy S
1 reviews | Active since Nov 2013
06 May 2015, 19:38
Fibre optic pathetic service
Telkom convinced me to install fibre optics two weeks ago. Since its been installed I have had no internet. I've been to the branch three times and have spoken to them more than 15 phone calls. Still it's not working. I just want it to be removed out my house so I can have normal internet again. The service is pathetic. No one can help and they refuse to send a technician.
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Telkom's replyOfficial
06 May 2015, 20:30Hello Mps moth,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109003.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109003.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply06 May 2015, 20:30
Official
Hello Mps moth,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109003.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109003.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team