Fibre not working.

I have had a contract with Telkom and decided to upgrade to Fibre. The worst experience ever. Its been three weeks after installation back and forth with this fibre not working. I have contacted consultants and every time I speak to someone new and I receive a different story. The worst part is I use my own airtime and still am not receiving any assistance.

After it has been connected, the speed was very slow and this is how I contacted Consultants. It is now day three that I do not have internet connection. I have missed out on a lot of business activities, meetings etc and yet I am being billed for this at month end.

May I please request someone from Telkom to attend to this matter URGENTLY as I am really getting annoyed and am a frustrated and unhappy client. Alternatively, please come and remove what has been installed in my house.

I await response from Telkom.

Unhappy customer.