Fibre Line not working

<p>About two weeks ago I app**** for a new fibre line through my ISP, Webafrica. Soon after that Telkom contacted me to make arrangements for the fibre line to be intalled. A few days later a person which, I assume are from Telkom, came to do the fibre installation. After doing the instalaion and cutting off my ADSL he realised that there is an issue on my fibre line. He then called someone to come out and fix the issue. After a while he decided to leave and promised to return the following day. Well I am still waiting and the issue with the fibre line is still not resolved. I have tried several times in the meantime to address the issue with Telkom and Webafrica and both seem to be in the dark seeing that I don't have what they call a "B" number. I only ahve the following reference: ********** 84A which Webafrica insist Telkom gave them this reference number. With my dealings with Telkom they insist they don't know what reference this is. In the meantime I logged a call for Telkom to come and reinstall my ADSL line (thank you Telkom, that was good service). However, I want my fibre issue to be resolved and nobody seems to know what to do. So, Telkom can you please resolve the fibre line at my property. I will really appreciate the effort.</p>