Fibre line down

Item: Telkom
Rating: 2
Author: Charl T

It's been 3 weeks since I reported my Fibre line is down. How long can it possibly take to fix it?

Helpful (0)

Replies (3)

Telkom's replyOfficial

29 Aug 2018, 14:24

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Ref 186ATK070818 was cleared by web africa yesterday, can you please confirm if the fault was resolved.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom's reply29 Aug 2018, 14:24

Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Ref 186ATK070818 was cleared by web africa yesterday, can you please confirm if the fault was resolved.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Charl T's updateReviewer Update

29 Aug 2018, 21:51

Fault was resolved. Thank you

Charl T's update29 Aug 2018, 21:51

Reviewer Update

Fault was resolved. Thank you

Telkom's replyOfficial

30 Aug 2018, 10:59

Thanks, great to hear. Have a good week ahead.

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom's reply30 Aug 2018, 10:59

Official

Thanks, great to hear. Have a good week ahead.

Regards
Garreth
Telkom Social Media Team

Best regards,