AK
Adrian K
1 reviews | Active since Jan 2018
05 Jan 2018, 18:20
FIBRE LINE DOWN
Technicians were in the complex installing a fibre line to one of the other houses on Tuesday and since then my fibre line has been down. Fault was logged on Wednesday morning Ref: 108ATK030118. Have made several follow-ups and have had no luck with getting the fault fixed. This is not the first time it has happened in this complex, my neighbour also experienced the same problem.
The incompetence of Telkom when installing new lines and creating havoc where the existing customers lines are interefed with is unacceptable. All my systems including the TV etc works off the fibre.
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Telkom's replyOfficial
24 Jan 2018, 12:45Good Day Adrian
Thank you for making contact with us, We have made contact with our Fault department and they have advised , Your fault has been resolved and connection restored.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media.
Best regards,
Telkom's reply24 Jan 2018, 12:45
Official
Good Day Adrian
Thank you for making contact with us, We have made contact with our Fault department and they have advised , Your fault has been resolved and connection restored.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media.
Best regards,