NJ
Nate J
1 reviews | Active since Nov 2017
14 Nov 2017, 17:17
Fibre Line Cancellation
I relocated t another house and there is no fibre at the new premises so had to go with ADSL. I have set though the fibre cancellation forms since May 2017 and still no response, only that it is being handled. I am still paying every month for a line I am not using due to Telkom not being able to provide the service there.
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Telkom's replyOfficial
16 Nov 2017, 08:43Hi NateSarah252
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply16 Nov 2017, 08:43
Official
Hi NateSarah252
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,