1 reviews | Active since Mar 2009
Fibre installed at speed of light
Telkom has been the subject of some bad reviews, but my recent experience has proven that there are gems in the coal seam. I app**** for a optic fibre connection at the Telkom shop on a Monday a few weeks back. After completing the paperwork I was told that the service would be installed at my house on the coming Wednesday. I smiled and thought "C'mon, Wednesday which month...". Told my wife and she gave the same smile.... Imagine my surprise when I get an SMS on Tuesday afternoon, saying that the technician will be there the next day, all day. True to their word, the technician arrived, did a quick survey, installed the connection, wired it through our home in a neat and professional manner, set up the modem and was done in the space of 6 hours. Telkom would have deserved five stars if the internet connection was a little more stable - however, the service we got had me smiling a genuine smile for a change. Thank you for surprisingly efficient and courteous service. As a result we have recommended the Telkom service to all the other residents on our estate.
