Fibre installation lead time

<p>The order was placed at the beginning of May. I was impressed that Telkom were at my house 2 weeks ago for installation (whic matches the usually lead time). They could not find the entry point for the copper into the house nor could they find where the copper comes from in the street (which leads me to believe they weren't well prepared).</p> <p> </p> <p>The technicians said that I would receive a call to confirm when "contractors" would come to pull the fibre. It's been almost 2 weeks and I've heard nothing. I expected a 5 day turn around time for a response. Telkom haven't made contact with me at all regarding a follow up. </p> <p> </p> <p>I currently don't have internet at home and it's very hard to operate this way since I run a small business. </p> <p> </p> <p>At the end of this week it would have been almost 7 weeks since I placed my order. I would like Telkom to install my fibre by the end of this week (other owners in my estate already have fibre and who ever was sent to install it was well prepared). This cannot be considered as acceptable service delivery time.</p> <p> </p> <p>If it will expedite things I am willing to run new trenching from the manhole outside my house - less than 5 metres.</p>