DM
Diane M
1 reviews | Active since Nov 2011
09 Oct 2017, 19:56
Fibre Debacle
More than 2 months ago we signed up for Telkom to install fibre in our home and despite numerous service providers completing parts of the job nothing is complete . During this process they initially moved our land line and now we have no land line at all. I have contacted 10210 and 10213 to no avail. All the operators are very vague saying a technician should be dispatched but could not commit to times and we are still waiting.
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Replies (2)
Telkom's replyOfficial
16 Oct 2017, 10:28Hi.
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Best regards,
Telkom's reply16 Oct 2017, 10:28
Official
Hi.
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Best regards,
DM
Diane M's updateReviewer Update
16 Oct 2017, 10:37 ********** 122086
contact number ********** 309
DM
Diane M's update16 Oct 2017, 10:37
Reviewer Update
********** 122086
contact number ********** 309