fibre cancellation with telkom, and cancellation on accounts

Pathetic. requested fibre installation on the 9th October for a new premises, and wanted to cancel the previous home fibre, agent states it will be installed within 4-5 days and current fibre account will be cancelled as i requested. within 5 days they deliver to the wrong address. further more the call center agent on this day advised that the initial sales person does not do cancellation of accounts for my previous fibre i requested cancelled. i was **** to just for the sales of a new one.

On the 17th October. they call to deliver, and the house number is wrong again...

they advised it will take 72 hours to correct and the problem was with the processing of the order.