nM
natalia M
1 reviews | Active since May 2018
09 May 2018, 10:32
Fibre Application
About two month ago i app**** fibre in a private property. Eveytime i phone them to find out how far is the is the application. The answer i get from them saying 48 hours escalation time. I think that:s unfair how long does it take to put fibre in a private property. I think the services is very poor cannot wait two month for an application to be approved. I think they not doing their job properly. Not interested in taking attention in this matter: REF No: ********** /Order No: ********** 41A
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 May 2018, 10:57Hi ***,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply23 May 2018, 10:57
Official
Hi ***,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,