1 reviews | Active since Mar 2017
<p>I appp**** for Fibre wifi connection about 4 weeks ago. I have spoken to 4 or 5 call centre agents and they all gave me different stories about my application, storied ranges from there is nothing on the system, your application has been cancelled to you own us money for a product I cancelled in 2007.</p> <p>I already paid the deposit after I received an email from telkom asking me to do so, what is strange according to the consultant I spoke to at the store in Sandton is that the deposit is only paid once everything has been checked.</p> <p>Spend 2 hours today alone on the phone.</p> <p>I decided dont want the service anymore and if I can be refunded, call centre consultant advise it can't be done but try sending an email to our department, I did that. now lets see what happens</p>
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Telkom Social Media Team
Bronwyn
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Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
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