<p>So I app**** for telkom's fibre to be installed at my house. When applying you have to check the coverage for your area. According to the website I have coverage and thus I can continue with the application.</p> <p> </p> <p>All done, I get a call from telkom verifying the request... But all of the sudden There is no way that i can have fibre installed? The trenches have been dug in my street and connections are being made, but Its not possible for telkom to connect me.</p> <p> </p> <p>Why do I have to check if fibre is available in my STREET and if it is available at MY ADDRESS ( you have to give your street name and house number ) cant i get it?</p> <p> </p> <p>What's worse, I asked the consultant why its not available and when will it be available...</p> <p> </p> <p>Her answer... Its impossible to say.</p>
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Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
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