Fiber deal

I went to the Dobsonville Telkom service center on the 27th June 2023, I was assisted by Tshepo Mangena who sounds very confused and uninformed about what he works for. I App**** for a fiber line of 50 MBPS and he said am approved and he will send me a message the next day about my contract confirmation. That has never happened until i called Telkom this morning to enquire about the data i bought, i decided to ask the lady i was speaking to about the delivery and installation. To my surprise she told me that the contract that was done is an LTE for 10mbps and not fiber. I couldn't believe because i kept asking him a number of times if its the fiber i requested and he said yes it is approved. I requested to speak to a manager and i was told i will be called back. I received a call and while i was explaining Ayanda hanged up. Am really Annoyed to even think i have to use petrol and drive to the Telkom store.