1 reviews | Active since Apr 2016
On the 18/03/2016, I have taken out a telkom data contract (50Gig - LTE) at the Fourways Crossing branch. Part of taking out the contract was to ensure coverage in your area was favourable which was done by the sales consultant. The fact that this is an LTE contract, I am recieveing speeds between 2 and 3 Mbs and sometime even lower.I logged a call with Telkom on the 29/03/2016 requesting for this contract to be cancelled as it is not performing to the extent it was sold. Reference number : ***6. <br> I was told this contract can only be cancelled if a technician is sent out and sanctions the weak signal / speed.After almost 2 weeks, technician was sent to my premises and confirmed the weak speed and signal. To date I am unable to move forward with the cancellation and none of the consultants on the 081180 are aware of the progress. I have been sending emails to Telkom-no reply.<br> I do not want this contract especially with the poor coverage and it feels as if I am locked into a contract (that does not deliver as promised) and I am to pay a monthly premium. <br> This comes across as consumer ******ion and people need to be aware of this.<br> PLEASE CANCEL THIS CONTRACT.
Best regards,
Best regards,
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