feeling being ******

I have been using Telkom ADSL for the past 8 years. my ADSL line speed was 2 mb.<br> I was recently, approached by a Telkom Sale consultant and she requested me to <br> upgrade to 4 MB speed.After a long conversation with her, I was convinced and I changed my line to 4 MB. I later discovered that Telkom <br> infrastructure does not have a capacity to support 4 MB , and my voice call was affected. I decided to downgrade back<br> to my normal 2 MB line speed, after downgrading I received a statement saying that I owe Telkom R1300 for contract forfeiture , I never signed any <br> contract and I was not told when I phoned for downgrade that I will be required to pay for contract forfeiture, it seems the Sale Consultant took me for a ride. I feel that I have been ****** by Telkom. <br> I am no prepared to pay such an amount of money . I called Telkom call centre on numerous occassions but no help.