1 reviews | Active since Feb 2012
Feedback regarding my complaint
Well, It is coming on to the 3rd Month since I app**** for a sim from Telkom which has never been activated in spite of 2 responses on hellopeter from Telkom. The last response wrote sorry for the delay yet I received no communication even though I went to the store to try and resolve the issue, however at the store no person could communicate about the activation issue. Anyway I surprisingly received a strange call from Telkom today.<br> HELLO am I speaking to \my name\" I say yes, I AM CALLING FROM TELKOM, HAS YOUR ISSUE BEEN RESOLVED. I respond No. ARE YOU STILL INTERESTED IN THE PRODUCT SIR. I reply, I am unsure. OK THANK YOU BYE . That was it. Sounded like a robot woman with no emotion calling me to say that she is only interested in getting rid of me. In a Time when Telkom is suffering to make ends meet, they sure understand how not to get business. Etiquette, Customer care, and just being pleasant are totally lacking. I can now truly compare Telkom's Front line employees to Prison Wardens. Telkom should become a political party. The attitude is befitting to the lack of service and care. They will fit right in.I am still waiting to be activated Telkom"
We apologize for the inconvenience caused by the delay to resolve your query.
Our Technical Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM190329.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Technical Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM190329.
Regards
William
Telkom Social Media Team
