Feedback on Handset Delivery

I app**** online on the 22nd of September 2015 and I received a call from Telkom Mobile within a couple of hours to complete the contract. My account was debited within 3 days.<br> <br> To date, I have not received any communication regarding when the device will be delivered. If the turnaround time to secure a contract and debit a customer is this quick, delivering a device should be just as quick. I have done a numberof online applications before and I have never experienced a service this poor.<br> <br> What is even more frustrating is that the call centre does not seem to work. I have been put on hold for 30 mins, not once, 8 times!!!!! This is unacceptable. I am a new customer and I am starting to doubt if I will get value for my money from Telkom Mobile. This is not customer care.<br> <br> Seeing that I can not even get through to customer service, can someone give me feedback today as I am growing impatient.<br>