GB
Gé Breytenbach
1 reviews | Active since Jul 2018
16 Jul 2018, 14:42
Feedback needed
For almost a month I am waiting for feedback. I went 3 times to the Telkom walk in Centre in Centurion Mall. Every time a different excuse. I app**** for a Fixed Line Look Alike with 100 Gb data. Now the agents is saying that the new system is blockingte it and only Business can apply for it etc. I even went to the Telkom Offices in Oak Street, Centurion and spoke to a gentleman who assisted me with an email address and his cell number. I would like to know why I get various excuses but no feedback. Only response which is consistent is "We will call you" and this also do not happen.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
21 Jul 2018, 09:28Good morning Gé Breytenbach
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply21 Jul 2018, 09:28
Official
Good morning Gé Breytenbach
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,