1 reviews | Active since Aug 2016

01 Aug 2016, 11:40

Feedback and Follow-up is sad

<p>App**** for contract online. Recieved a call to confirm banking details, contract and delivery. Told to wait 5 to 7 working days and in the meantime I will recieve Courier It tracking number. Recieved nothing, now on 8 or 9 working days. Emailed for assistance. Recieved reply to call 10213 which I have multiple times and was simply on hold. Emailed the same and recieved no response. Number of emails sent: 7. All I ask for is feedback.</p>

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Replies (2)
's update02 Aug 2016, 09:35
Reviewer Update

Hi Telkom Social Media Team

Thank you for your response, it is much appreciated.

I look forward to hearing from your team.

's update05 Aug 2016, 08:54
Reviewer Update

Still no response. Not even so much as an email.

The one star I rate is still 3 stars too many for this division in the company.