No feedback has been forthcoming from Telkom except for acknowledging my initial complaint.
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Telkom's replyOfficial
22 Sept 2015, 05:09
Hello Henkvo,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM146754.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply22 Sept 2015, 05:09
Official
Hello Henkvo,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.