VJ
Veronica J
1 reviews | Active since Oct 2015
17 Mar 2016, 18:30
Feedback
Good Day,<br> <br> I have dealt with Telkom regarding reinstating my WIFI and I am still waiting for someone to get back to me with how far the issue is. My agreement with them was to reinstate my WIFI so that I can start paying my normal monthly fees instead of cancelling and having to pay a huge cancellation fee. I have sent through my reinstate form but haven't gotten any feedback as yet. I have also been getting calls from VVM again saying that will be taking action against me and I have explained to them the agreement I have with Telkom. Haven't heard from Telkom after I sent through the form.<br> <br> Please Help!<br> <br> ***<br> <br> ID no:***<br> <br> <br> Thanking you,<br> <br> Veronica Jensel
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
17 Mar 2016, 19:28Hello Veronica Jensel,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Best regards,
Telkom's reply17 Mar 2016, 19:28
Official
Hello Veronica Jensel,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Best regards,