RA
Riyaana A
1 reviews | Active since Dec 2015
07 Jan 2016, 20:32
Feedback
On 31/12 received an email after I complained about my incorrect billing and was told they working on it, I called the call centre on 4/1/16 for Telkom account details to pay what I needed to pay which I did and also told them I will only be paying my monthly contract fee until the sort out my query. Today I receive an sms today that my service will be interrupted if I don't pay. Can u believe this!!! What does one need to do to be heard.....
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Telkom's replyOfficial
08 Jan 2016, 10:10Hello ***yrae,
Thank you for making contact.
We have sent you an email and await your response for further assistance.
We apologise for your experience.
Your social media ***
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
We have sent you an email and await your response for further assistance.
We apologise for your experience.
Your social media ***
Regards,
Boitumelo
Telkom Social Media Team
Best regards,
Telkom's reply08 Jan 2016, 10:10
Official
Hello ***yrae,
Thank you for making contact.
We have sent you an email and await your response for further assistance.
We apologise for your experience.
Your social media ***
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
We have sent you an email and await your response for further assistance.
We apologise for your experience.
Your social media ***
Regards,
Boitumelo
Telkom Social Media Team
Best regards,