FEDUP with bad service!!!
<p>I recently app**** for an ADSL line from Telkom. After following the ADSL self service setup for my ADSL (an option I did not choose as I knew I would not e able to do it by myself) the line was working perfectly fine. I even received an sms with a reference number. The next day when I came home from work the internet was not working. After taking the courage to call the Telkom hotline (because you have to hold the line for 20min before someone answers), the person on th ether side sayd I have no ADSL line on their system!! So someone must have cancelled the line without my knowledge and for no reason. Now I have to go through this horrible process again!!! I am as we speak busy searching for another service provider. Worst service EVER!!!!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
