Fedup

I am seriously fedup with telkom service they put me on itc after cancelling my land line take note was not a contract in 2017 feb 2018 i find out i was listed on itc for an outstanding amount i phoned then they say no the account is closed and i dont ow them anything so i ask for a paid up letter that the call centre send through to the back office i phoned the backoffice number due to the emergency of the letter that i need the lady was so rude and tell me we dont to paid up letters any more go to a telkom store so i tried to explain to her i dont have transport she said its not my prb go to the store ******s thats what she is because i am talking nice she thinks she has the authority to treat customers like **** i will never recoment telkom to anyone they are useless