1 reviews | Active since Aug 2016

16 Aug 2016, 10:08

Fed up with telkom mobile

<p>For the 6th or 7th time in 12months I have had to do a reversal because telkom has debited my account in the middle of the month when I have always paid 2weeks ealier. Twice they have debited my acount for double the monthly payment (ref Telkom and NUDEBT). When they shockingly did this the 1st time, I asked them to stop debit orders and allow me to pay electronically. They told me the system cant stop debit order nor reschedule debits to another date(shocking yet again). I have logged several cases to rectify this yet it happens today still and all cases have been closed. Funny enough, everytime I report this they say the very system has recorded the payments. Every month they send me suspension messages and i have to call in to make usre they dont. They once suspended services when I had already paid and it took them a full week to resume services. Theres no point in calling in.I've seen BAD service providers in my lifetime but TELKOM MOBILE tops them ALL. They are the worst.</p> <p> </p> <p>thank in advance</p>

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