Fed-up with Telkom

I placed my order for my Telkom ADSL line on end of May, made the payment the next day after the order was confirmed. Firstly telkom lost my payment and was unable to trace it. I sent them the proof of payment and they allocated it to my account only to hear 2 weeks later that they cancelled the order due to non payment, and this is after its been allocated. So I had to complete yet another order. Last week Tuesday they were suppose to come do the installation, no show. Again, I have to phone in and reschedule so they gave me a new date for Friday, 13/07/2018. AGAIN, I phone in to confirm so they tell me it was schedule for 14/07/2018. Yet AGAIN, THEY DO NOT SHOW. Its ridiculous. If telkom cannot deal with the work load, do not offer new deals or take on new clients. If no one comes to install the line this week, Telkom must please refund me my deposit that they just sitting with for mahala so that I can actually go to a provider that cares about their customers.