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MN
MERISHA N

1 reviews | Active since Mar 2018

15 Mar 2018, 09:57

Fed up with telkom.

hi,

i am totally disgusted with telkom service.We have a home and business which both is out of service but we receive a bill to the full service charged.i called on numerous ans numerous occasion.my home line is down for over 2 months now, I have a baby and old lady at home i have no way on contacting them accept via the landline i explained this so many times and no one care.my business line is done from the 27th no assistance.i am so so fed up...it literally making sick sitting on the phone with them.i don't know what else to do.

what do are they doing with they time.

i even spoke to supervisors.still nothing.

0
Replies (9)
MN
MERISHA N's update20 Mar 2018, 08:01
Reviewer Update
still no response i called them yesterday again spoke to the lady by the name of nomsa she said she will call me back in 1 hour...no call till this morning.Now i have no business line for 3 weeks and they have mixed me number with another business.HOW MUCH MORE MUST I TAKE.
MN
MERISHA N's update28 Mar 2018, 11:55
Reviewer Update
Still no joy from telkom,HOW RIDICULOUS.
Telkom
Telkom's reply04 Apr 2018, 13:15
Official

Good Afternoon meri n

Thank you for making contact with us

I double checked your fault history and it confirmed cleared as resolved please advise if the problem still exists?

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,

MN
MERISHA N's update04 Apr 2018, 13:57
Reviewer Update
yes the problem is not sorted out.
MN
MERISHA N's update04 Apr 2018, 13:59
Reviewer Update
my house line ********** 270 (OVER 3 MONTHS NOT FIXED) my business line ********** 582(switched with another business for the pass month)NOT FIXED
MN
MERISHA N's update09 Apr 2018, 09:11
Reviewer Update
hi, fault with ********** ********** 010270 this is damn ridiculous now.
MN
MERISHA N's update10 Apr 2018, 14:26
Reviewer Update
hi, a consult called and arrange to come on sat and no one showed up. ( ********** 270) absolutely fed up now! i need my bills on this numbers to be credit i am not prepared to pay a cent for 3/4 month my phone is our off service.
MN
MERISHA N's update13 Apr 2018, 09:37
Reviewer Update
My house line is still no fixed... ********** 270...this a disgusting service.
Telkom
Telkom's reply29 Apr 2018, 11:12
Official

Good day meri n,

I have tested the LAND line with no errors. Please test the telephone service with another telephone handset.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,