LW
Linda W
1 reviews | Active since Feb 2018
23 Feb 2018, 12:33
Fed up with Telkom!
I've reported a fault online at Telkom on 14 Feb 2018. I've called the 10210 line 3 times since, to find out when my faulty landline will be fixed, but they just respond that it is being attended to. Today they tell me that the due date has been moved to 27 Feb. I am fed up with Telkom, getting no feedback from them!! It seems that when you report a fault it just disappears into a deep dark hole....
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Linda W's updateReviewer Update
24 Mar 2018, 20:11The line was eventually fixed after numerous calls. It was extremely frustrating! Furthermore, I have to pay for a service I did not have.
I communicated my frustration on the Facebook page - did not see a response.
My initial fault log was n 14 Feb.
Line fixed on 5 March.
Hello Peter review dated 23 Feb - your response is a month later?
I think Telkom customers deserve more respect.
LW
Linda W's update24 Mar 2018, 20:11
Reviewer Update
The line was eventually fixed after numerous calls. It was extremely frustrating! Furthermore, I have to pay for a service I did not have.
I communicated my frustration on the Facebook page - did not see a response.
My initial fault log was n 14 Feb.
Line fixed on 5 March.
Hello Peter review dated 23 Feb - your response is a month later?
I think Telkom customers deserve more respect.