MS
Madeleine S

1 reviews | Active since Jan 2016

31 Jul 2017, 21:37

Fed up with service from telkom herm****

<p>After some previous bad experience with this store I went against my own judgment and took out n contract again with telkom.</p> <p>Everytime they "help" you but the same issues just keep on happening.</p> <p> </p> <p>Firstly they have issues with their signal towers every few months. Data on my bundle runs out some months And this is on days that I didnt even turn it on (but now how does a person proove this) </p> <p> </p> <p>Furthermore I enquired last month , if my contract stipulates I have to pay them R350 a month then WHY am I being billed R366. To some R16 might seem little But imagine this happening to every client??????</p> <p> </p> <p>So the guy tells me , its for postage or something. I informed him I told them when I app**** for the contract im not interrested So he said ok he took it off It will not happen again.... guess what sms from my bank I just received.</p> <p>So mad ......... its frustrating how these companies just bill you and do what they want and get away with it....</p> <p>And best of all TELKOM does not even have a LANDLINE for me to contact them on So now I have to go stand in a queue again for another 30-60min before receiving service!!!!!!!!!!!!!!</p>

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Replies (1)
MS
Madeleine S's update08 Aug 2017, 18:07
Reviewer Update

Hi sikelelwa

Thank you for getting back to me. And what about all the unnecessary amounts I had to pay up until now... surely I should be refunded as this was not my fault?

Regards

Madeleine

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