1 reviews | Active since Aug 2015
Fed up Number still not Ported/changed
It pains me to have to report about a bad service I am constantly receiving from Telkom, Took up a contract phone with them, asked to keep my previous number, instead a new number was given, I've been to branches, called call centre countless times asking one simple thing. for my old number to be on the new contract I took up. Just one simple request. Took the contract in January, it's now March, still nothing. I am seeking legal advise on the matter, maybe a the TV program SPEAK OUT will be able to assist. note that I have no received any call, message or email informing me how this will be resolved, I keep on going to the branch, call the call centre and even emails. To make things even worse *** number has been disconnected with no notice. Now I'm stuck with this *** ****** number, I regret the day I was introduced to this Telkom network, should have stayed with MTN
Very sorry for the delay. This matter will be escalated for urgency and our consultants will be in touch.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Very sorry for the delay. This matter will be escalated for urgency and our consultants will be in touch.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
