1 reviews | Active since Sept 2015
Fed Up No Service at all
I went on Maternity leave on the 1st of March and i never received any UIF so my payments got behind i phoned telkom and made arrangements with Zane at the call centre for me to pay extra from the 1st of July to catch up on my behind payments and now July they took R1500.00 and August R1500.00 and now i receive an invoice stating that i Terminated my contract which i have not! Now i have to pay all sorts of penalty fees and i cant receive phone calls or any other means of communication. I have logged a case but i mean i dont have a working number and my husband neither and we have a 6 month old baby Girl and what happens if they can not get a hold of any of us.<br> I spoke to annelle yesterday who logged the case this was the 10/09/2015 ***. I dont mind paying extra to catch up as that is the arrangement. But Terminating everything making my number non existant and not being able to use any other simcard in my phone is rediculous. Im not getting any response from anybody and i am now on my last resort. I will not pay one more sent until anyone gets back to me this is so rediculous i do all the follow up and i simply can not get this resolved not even going in helps!!! <br> <br>
We would lime to apologize for the delay & any inconvenience caused, thanks for the info, will have our team follow-up & advice.
Your reference number is SM147520
Regards,
Eric
Telkom Social Media Team
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We would lime to apologize for the delay & any inconvenience caused, thanks for the info, will have our team follow-up & advice.
Your reference number is SM147520
Regards,
Eric
Telkom Social Media Team
***
