FED UP customer!!!

<p>I have a debit order running with Telkom, however every single month they fail to debit me so I go into the bank and pay my account (I have all my proof of payments).</p> <p>I received an sms saying that Telkom is going to ITC me due to an unpaid account of R597, I have no idea where this amount comes from!!</p> <p>i called and visited Telkom Northgate branch and they told me that my account was completely up to date, I received a reference number and spoke to Themba and Elsa. </p> <p>The next day Telkom had taken R1194 out of my bank account for them and the nudebt attorneys, to which I reversed the payment as they have no right!!!! This is a common occurrence however as they take about R1000 each month for no reason and I am constantly reversing payments!</p> <p>I tried calling the attorneys that sent me the sms and there was no answer!</p> <p> </p> <p>I am fed up because I pay my account every single month and nobody can assist me with this issue and now they want to blacklist my name!!! </p> <p> </p> <p>I am FED UP with Telkom as this is not the first problem or review I've had from them!!! </p> <p>When I visited the Telkom store there was another customer with exactly the same issue, just goes to show how terrible the service is!</p> <p> </p> <p>I WANT THIS SORTED IMMEDIATELY BUT NOBODY CAN ASSIST, they just take money from my account as they please! I refuse to pay any of telkom's attorneys as there is no way that I am behind on my account - I have proof of payments and have showed them to Themba that worked at Telkom! </p> <p> </p> <p>I have not not had any good experiences from Telkom, I have been a customer of theirs for almost 2 years now and have had nothing but problems in those 2 years. I AM NOW FED UP</p>