FED UP begging for someone to come help me

I have called telkom customer service for over 20 days from my cell phone begging them to please send someone to come fix my internet wifi connection line. <br> <br> I spoke to the manager denzel and roland who were helpful but they logged and escalated my problem. Than waiting over 3 weeks but still no one came. Still continously calling and screaming now as I was so frustrated. Than they sent a technition who calls me from his cell phone and tells me the line is fixed. I tell him its not fixed my internet line still not working. <br> <br> He says they will attend to it the following monday. Monday comes and goes so here I am more than frustrated and call roland to complain about the technition. I called the technition begging him to please come fix my line he says he will have to see. He has a don't care attitude. Tells me I am not as important as foshini and I must wait. How much longer can a person wait. Please I beg telkom to send me someone to fix my internet line.<br> <br> Please. I need someone to come to my home and see what is wrong. Please. This is been very unprofessional and waiting this long is just wrong. All I ask is please send someone to fix my internet line.