DB
Denise B

1 reviews | Active since Sept 2016

02 Sept 2016, 08:58

Fed up!!!!!!

<p>Dear Readers</p> <p>I reported a fault with telkom on 16 JUNE 2016 and today it is 2 SEPTEMBER 2016 and my problem is yet to be reslved. About 5 different technicians came to my house and every time it was the same story.THERE IS A PROBLEM WITH YOUR CABLE> Not my Fault. This fault was reported before Telkom workers went on strike. I pay my account on time and yet get no service. I am truly FED UP with this and would like to know what TELKOM is going to do to rectify this.</p>

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Replies (1)
Telkom
Telkom's reply03 Sept 2016, 09:24
Official

Hi Denise,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,