1 reviews | Active since Jan 2018
Fed up!
To cut a very long and draining story short. I had a contract phone with Telkom and the first 3 or 4 months were good but then THEY decided to change the debt order to a later month and tell me that I have not paid the phones. With numerous amounts of phoning, emailing and going into the store to be told that ‘I’m no longer a client’ I have been handed over to Nudebt for not paying my phone. This was going on for about a year of struggling. Then to add to my life, I finally get a call from Nudebt after months of not knowing what the hell is going on, I try and explain to them the story and yes of cause they don’t care. So I make the arrangements to now finally continue to pay for this dreadful phone and set up the debt order but as it would be, THEY decided to change the date yet again after our RECORDED phone call of me making them promise that this will not happen again to me and it did. All I want is a clear credit record so I can apply for bond to home my disabled sister and my mom that can’t get a job. My father has passed away leaving me the ‘bread winner’ and there is nothing I can do to provide a stable living for myself and my family cause of these 2 companies. I’m stuck and I need some serious advice. My bank account always has money in it from the beginning of the month and that’s why my debt orders are for the 2nd but Telkom changed it to when ever suits them with out communicating with me and so did Nudebt. I feel that I really have done nothing wrong here but agree to pay on the second and signed the contract. I’m just done and over this BS. Please if there is any one that can assist me, I would be so humble in accepting. Have a beautiful day.
Good Day Jonathan
This response serves as confirmation that your query has been received.
Please be assured that we will task or mobile team to attend and advise as soon as possible.
Your social Media Reference number: AI***
We do apologize for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day Jonathan
This response serves as confirmation that your query has been received.
Please be assured that we will task or mobile team to attend and advise as soon as possible.
Your social Media Reference number: AI***
We do apologize for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
