1 reviews | Active since May 2017
Fed up
<p>I have requested for my Telkom line to be cancelled in January, I have spoked to various people when I called Telkom to see what is the problem as the line has not been cancelled, I have been told they cannot transfer me to the cancellation department they have to escalate it. It is now May and the line still has not been cancelled. I really don't know what's the point of following the process to cancel the line as they cannot follow their own policy. But let us not pay the bill they are quick to stop the line. They should probably get those same people to work in the cancellation department maybe we would get better service. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
Good Day
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Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
