ZD
Zaid D

1 reviews | Active since Apr 2015

17 Apr 2015, 22:29

Fed up

The day i joined this network, it took a few weeks before my cellphone number was actually ported, which was prepaid 8ta btw. I logged an escalation case, to be contacted once only, i went into a store & this person who \assisted"me with the case ****& apparently said I didnt want to keep it. I had not used the services"

0
Replies (1)
Telkom
Telkom's reply18 Apr 2015, 08:15
Official
Hello zaid_d,

We sincerely apologise for the inconvenience and the frustration experienced.

Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.

Regards,
Hilary Pea****
Telkom Social Media Team