AM
Anel M
1 reviews | Active since Jul 2009
18 Jan 2016, 22:39
FAULTY VOICE LINE AND INTERNET LINE SINCE 03 JANUA
FAULTY VOICE LINE AND INTERNET LINE SINCE 03 JANUARY 2016 - ***. Our Telkom Line AND email server has been down since 3 January 2016. Every single day we call, they tell us a different story - from that they are doing upgrades to that there is water damage on the lines, to that the cables were ******! My parents are pensioners making a living from doing maintenance (woodwork) and my mom by baking cakes. NOBODY can reach them to place orders. They are losing their income die to Telkom!!!! Please help us!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
18 Jan 2016, 23:00Hello aneldm,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM189334
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM189334
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply18 Jan 2016, 23:00
Official
Hello aneldm,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM189334
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM189334
Kind Regards
Gadija
Telkom Social Media Team