Faulty telephone line for 2 months

Item: Telkom
Rating: 2
Author: Shane M

In December I reported my telephone line faulty we are now at the 7 February and it still has not been repaired. On the Telkom Web page I have escalated the fault but have had no response from them. Each month they are very quick to send an account and demand payment.

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Replies (1)

Telkom's replyOfficial

09 Feb 2015, 13:20

Hello semarsh,

Thank you for making contact with us.

Please note, your query has been escalated to our Technical Support team for further assistance and feedback will follow.

We do apologise for any inconvenience caused.

Your reference number is SM87022.

Regards,
Didi Guma
Telkom Social Media Team

Telkom's reply09 Feb 2015, 13:20

Official