JB
Jacques B
1 reviews | Active since Feb 2016
18 Apr 2016, 16:55
Faulty Router still not replaced after 2 weeks
Two weeks ago I returned a router that I had bought less than 2 months ago. It was confirmed faulty by the branch however now 2 weeks later I have received no feedback and more importantly no replacement.<br> The consumer act s56 clearly states that in this case I am entitled to a refund, replacement or repair. The choice being mine and not the suppliers. I asked for it to be replaced yet 2 weeks later I have no feedback. I now insist on my legal right to an immediate refund.
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Replies (1)Telkom's replyOfficial
18 Apr 2016, 22:42Hello Celtus,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM224955
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM224955
Regards
Telkom Social Media Team
Telkom's reply18 Apr 2016, 22:42
Official
Hello Celtus,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM224955
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM224955
Regards
Telkom Social Media Team
