VM
Valentia M
1 reviews | Active since Oct 2017
05 Oct 2017, 18:42
Faulty Router
I got uncapped Wi-Fi from Telkom and I get home after work in a space of 3 months of purchase only to find that the device is no longer working. Then I am told they will not replace or fix the device but will proceed with billing me. I must buy a new device for myself.
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Telkom's replyOfficial
16 Oct 2017, 14:27Hi valentia-makamtho-mathe
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply16 Oct 2017, 14:27
Official
Hi valentia-makamtho-mathe
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,