Faulty Phone and power service

***<br> As per above ref, I have had a bad service from Telkom, first didn't have my phone, then when they had the phone it was faulty, returned it before 7 days, but they said they will give me a new one instead they 'fixed' the one I had returned<br> I finally got it back after close to a month, even lthoigh I was promised to getva new device.secondly I still have not received a copy of my contract which I have requested on numerous occasions. <br> Can I have am e-mail address of whoever will be dedicated to my case, because I have been sending numerous e-mail to Louise the Clearwater branch manager she does not nother returnimg them or givin me any feedback. I need to send all the e-mail I sent to her about my case<br> <br> The phone they 'fixed' is faulty again and I was supposed to have received a new device by now.<br> All I want is a phone that works and my contract or we need to find was to cancel my contract and I will port back to my previous service provider.