Faulty lines - Unable to make or receive calls

For background purposes, Freedom Park is a 52 hectare memorial situated in Salvokop, Pretoria. On Wednesday the 2nd September 2015 our phone lines stopped working. We logged a call with reference 24BTV030915. Telkom initially said that a technician had been dispatched but he found no one on site. This is impossible for an institution such as ours which has 24 hour security. Security is the first point of contact and they have been briefed already on the phone situation.<br> <br> We are still waiting for Telkom to return to sort out the problem. In the meantime we have been unable to make bookings to generate revenue which means our organisation has ground to a halt.<br> <br> We further received a complaint from the Speaker of Parliament who has been unable to reach our CEO. This is affecting relations with our principals.<br>