SvdM
Sandra van der Merwe
1 reviews | Active since Aug 2010
12 Oct 2016, 16:21
Faulty lines again
<p>We reported our business line being faulty on the 25th of September 2016. Ref no 58CTZ250916 .</p> <p>2 Technicians have been to our office, but never returns because the problem is only 400 meters away. </p> <p>We also noticed our fax line being faulty and therefore now have to use the local Post Net. </p> <p>We urgently need the lines to be restored and also want a credit on this account because it's been 13 days excluding weekends. We can't run a business like this. </p> <p> </p>
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Telkom's replyOfficial
13 Oct 2016, 07:46Hi sandravdm1,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply13 Oct 2016, 07:46
Official
Hi sandravdm1,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,