FAULTY LINE TELKOM SAID CANNOT FIX

Service provided, line was damaged which apparently runs under a train line and was advised will not be repaired. I was advised to cancel the service. WOW!! I cancelled on 29 June 2017 and kept on receiving accounts for NIL service. After logging numerous complaints with the unqualified staff of Telkom. A final account was received on 14 November 2017 of R140 which came down from R658, to be paid on 4 December 2017. I then receive an SMS from one ELSA WHITE who threatens to hand the matter over to attorneys and to blacklist me if not paid immediately. (Really sad)

The final account was received on 14 November, SMS received 17 November This after the numerous calls to Telkom since July 2017 to try and resolve the account. After the pathetic service received over the months. Telkom should realise that not everyone is as stupid as their staff. Too much staff doing nothing but making a noise and leaving customers hanging on or advising that the problem at hand is being handled by another department