FAULTY LINE REPORTED 25th November 2015

Ref No: 496CRZ251115 - Fault reported reference number - 25th November 2015<br> <br> Ref No: SM182142 - Telkom reference number as per Telkom's response on Hellopeter<br> <br> I am totally disgusted with Telkom. On the 25th November 2015 I reported our telephone line faulty. After my first Hellopeter complaint on the 29th December 2015, Ilhaam responded saying that the matter has been escalated to the relevant department. On the 20th January 2016 I sent another complaint through Hellopeter, because this line was still not working. Luleka responded and said that our query has been received and feedback with follow. I then received an e-mail on the 21st January 2016 from (HelloPeter Telkom ) Charl saying that the fault has been sent to the dispatch department to get a tech assigned to our fault. I got a phone call from Telkom on Thursday night asking if our line is working, I informed the lady that it is still not working and she said that a technician will be coming out but will contact me before the time to arrange access to the property.<br> <br> Today is the 27th January 2016 and nothing has been done. I mean really, what do I have to do to get some service from Telkom?<br>