Faulty line repair call logged

Good day, I have logged a call with Telkom on the 21st Dec 2015 regarding noise on the line.Ref 435CRK211215. Everytime you phone to follow up, they are informing you that they are attending to the problem. Last week we were informed that they find a fault on the line and that a technician will attend to this on Friday 12th Feb. They phone on thursday (11 Feb) to confirm the friday (12th feb ) appointment. Nobody pitch. Sunday morning we received a sms that a technician will be there during the day between 8;00 till 16h00. Still no one. Even my adsl line is not working for the past two weeks. I am becoming very irretable now as you can not hear when some one is phoning, as there is a constant noise on the line. When it is raining, the phone is \dead\" for a few minutes, and then after a while there is dialing tone on the phone again.<br> <br> You are my last resort, as I am getting no service from Telkom, and this is taking them 8 weeks now to get the fault/noise sorted out.<br> <br> Regards<br> <br> Elize"