FAULTY LINE ***

On 18 May 2015 my faulty Telkom telephone and ADSL line was reported to Telkom. The reference number is 567CRK180515. On 21 and 22 May 2015 I phoned Telkom and they advised me that they had assigned a technician to resolve the problem, I was advised further that the fault would be attended to within 4 days (i.e. by the latest 22 May 2015). No technician has attended to the fault. There has been no feedback. The 4 day period has expired. Nothing has been done. The fault was again reported today. Nothing has been done by Telkom. I pay for services but Telkom does nothing to fix the problem. I have sent sms messages to Telkom (they have this service), the reply is a standard one, namely \a fault has already been reported on this telephone number". Of course Telkom failed to resolve the fault. A technician has not contacted me or attended at my premises where the faulty line is situate. Shocking treatment by Telkom."""