Faulty line no assistance from Telkom

<p>I have been without internet since 15 July 2016 this is the 3rd week, i have been calling everyday. How long does it take to fix a faulty residentail line? This is teh second I am writing here on Hello Peter about the same problem and Telkom is not even bothered. I escalated this issue to their escalation department, I forwarded teh matter to teh legal department NOTHING IS BEING DONE. But the funny thing is they did not fail in sending me their invoice for services I do not even use. I am moving my ADSL line to MWEB tehy seem to care about their clients I have been with tehm for a year now.</p>